Magic Wand Frequently Asked Questions
Looking to buy the genuine Magic Wand massager? If so, you're in the right place and making a great decision. Find out more about this iconic product by reading our frequently asked questions.
It all started in 1968 when Hitachi released their first personal massager, the 'Hitachi Magic Wand' to the American market. It was (and still is) a two speed corded wand massager that operates on 110 volts. It's only available for sale in America and Canada.
In 2013, Hitachi collaborated with Vibratex, Inc USA, appointing them as their sole distributor, while also re-branding the products to simply 'Magic Wand'. Hitachi and Vibratex then went on to create a new lineup of more functional massagers, starting with the Magic Wand Rechargeable in 2015, the Magic Wand Plus in 2019, the Magic Wand Mini in 2022, and the Magic Wand Micro in 2023.
Read our article about how the Hitachi Magic Wand has progressed over the years to what it is today, simply the 'Magic Wand'.
Although Magic Wand is trade marked by Hitachi / Maxell in Australia and around the world, unfortunately the term is used by many retailers as a general description for all brands of wand massagers. This makes it confusing for consumers wanting to buy a genuine 'Magic Wand'.
There are five versions of Magic Wands, which are the:
Magic Wand Rechargeable HV-270 : Released 2015 - current. This is a four speed cordless massager that can also be operated on mains power when using the included power supply. The Magic Wand Rechargeable is sold by us in Australia and to New Zealand which we source directly from Vibratex, Inc.
Magic Wand Original HV-260 : Released 1968 - current. The Magic Wand that started it all! This is a two speed mains powered USA power plug corded massager that operates on 110 volts which we do not sell. Formerly sold as the 'Hitachi Magic Wand, HV-250' from 1968, in 2013 Hitachi decided to remove their name from the product, re-branding it the 'Magic Wand Original, HV-260'. This particular massager is only available for sale and use in America and Canada. It's not available to buy or use in Australia or New Zealand due to its power incompatibility. Click here to read the full history of the Magic Wand.
Magic Wand Plus HV-265 : released 2019 - current. This is a four speed corded mains powered massager with very similar features of the Magic Wand Original and design of the Magic Wand Rechargeable.
Magic Wand Mini HV-135: released 2022 - current. Authentic, compact, cordless, rechargeable version of the famous Magic Wand Original, with similar, compact styling of the Magic Wand Rechargeable and Magic Wand Plus. It features three speeds of vibration from its massage head, and supplies 2.5 hours of use on one charge.
Magic Wand Micro HV-60: released 2023 - current. Powered by a USB-C rechargeable battery, the compact 11.2 cm long Magic Wand Micro’s powerful, high capacity motor can hit speeds of up to 6,500 deep vibrations per minute. Like its larger relatives, the Magic Wand Micro features the famous soft, silicone head and flexible neck to comfortably transfer its power to wherever you choose. This product is currently only available in the USA and Canada.
If it does look like the above pictured authentic Magic Wands, and the price is to good to be true, then it's possibly fake.
Yes you can. The Magic Wand Rechargeable, Magic Wand Plus, and Magic Wand Mini are compatible with Australian and New Zealand power, and can be purchased here. When purchased through us, the Magic Wand Rechargeable, Magic Wand Mini and Magic Wand Plus include a 100~240 volt AU/NZ power supply. Both the massager and included AU/NZ power supply have been tested and certified to comply with Australian and New Zealand electrical safety regulations.
The Magic Wand Original (corded massager) can't be sold or used in Australia, as it operates on 110 volts which isn't compatible with Australian or New Zealand power. The product is only available for sale in the USA and Canada.
No. Only the Magic Wand range of personal massagers distributed by Vibratex, Inc are Magic Wands.
'Magic Wand' is a registered trade mark of Hitachi / Maxell in Australia, USA, Canada and other countries, and refers to their Magic Wand Original, Magic Wand Rechargeable, Magic Wand Plus, Magic Wand Mini, and Magic Wand Micro range of personal massagers.
Certain retailers selling non genuine Magic Wand products unlawfully use the term Magic Wand to name and describe their massagers. This is false and misleading advertising and trade mark infringement.
Unlike cheaper, or over priced sex toy wand massagers on the market that are disappointing to use or fail prematurely, all genuine Magic Wand massagers are designed to last for many years of enjoyment. They feature high-quality rechargeable batteries (on the cordless models) and high quality components, as well as long lasting, quality built, high output motors.
The Magic Wand range of massagers are the only personal wand massagers on the market with high enough quality and function, that they have passed stringent testing carried out by the FDA in America, where they have been certified as a class 1 medical massage device. Now that's telling you something!
The good news is that you can bring your Magic Wand Rechargeable and Magic Wand Mini with you when flying. Have an awesome holiday, as you're permitted to pack your Magic Wand in hand luggage as well as checked-in baggage on all Australian domestic flights. For more detailed info, read our article on travelling with your Magic Wand.
They sure are! The Magic Wand Rechargeable, Magic Wand Plus, and Magic Wand Mini are manufactured under license by Hitachi / Maxell and distributed by Vibratex, Inc USA.
Due to a re-marketing campaign by Hitachi in 2012, they decided to remove the Hitachi branding from their massagers and packaging. The Magic Wand range of massagers are still manufactured under license by Hitachi / Maxell, but no longer have the Hitachi branding, only the Vibratex, Inc distributor branding.
Vibratex, Inc is a USA / Australia based private company who are the sole distributor of the Magic Wand Original, Magic Wand Rechargeable, Magic Wand Plus, Magic Wand Mini, and Magic Wand Micro range of massagers from Hitachi / Maxell.
You will notice Vibratex, Inc written in the instruction manual as well as on the base of each massager.
They're designed and manufactured under license by Hitachi / Maxell of Japan in their quality controlled manufacturing facility in China.
The Magic Wand Original HV-260 is only available for sale and use in the USA and Canada. Being a 110 volt mains powered massager, it is not compatible with Australian or New Zealand voltage and power outlets. Although a cumbersome power convertor can be used, it is not recommended by the manufacturer and distributor.
The Magic Wand Rechargeable features a very handy plug-and-play function. It allows you to operate the massager as a cordless unit, or plugged in using mains power when using the included power supply. It's a great feature if the batteries have run flat and you want to use the massager straight away.
Have the best of both worlds, as no other massager does this.
A 12 month Australian and New Zealand warranty is included. For more information, please refer to our warranty information page.
As quoted by the distributor, imitation is the greatest compliment. Unfortunately, imitation can also be an obstacle for consumers who want the real thing.
Because we're Australia's longest running retailer of genuine Magic Wand massagers direct from the official USA distributor, buying from another retailer, you risk buying a non-genuine product.
Not only are there look-a-likes out there made by other brands – usually of inferior strength and quality – there are also counterfeit products that pretend to be Magic Wands, but are not.
Be very cautious if buying from eBay, Amazon, AliExpress, DHGate, and various adult shops. Many of the Magic Wand massagers available there are fake.
For further information, we recommend reading our article How to avoid buying a fake Magic Wand.
If in doubt, feel free to contact us for advice.
Yes, they're the only massagers on the market that do! The Magic Wand range of massagers are quite helpful and clever. If operating the massager continuously for longer than 20 minutes, the massager will automatically turn off. It's able to be turned back on straight away if needed. This safety feature prevents the massager from accidentally being left on. It also assists in prolonging the life of the motor, and preventing it from getting too hot from continuous lengthy use.
Magic Wands operate with a quiet hum, with a similar operating sound level to an electric razor when on the high vibration speed setting. Compared to other wand massagers on the market, they are quiet.
Through stringent testing and quality control, the FDA (Food and Drug Administration) of America has certified the Magic Wand Rechargeable, Magic Wand Plus, Magic Wand Mini, Magic Wand Micro and Magic Wand Original as approved therapeutic medical massage devices.
The clever designers have perfected the vibration speeds to not only offer low to high settings you'll actually enjoy using, but also designed the vibrations at the correct specified hertz (Hz) 'frequency' so they resonate deep, offering enjoyable pleasure and penetrating pain relief.
So if you're after the benefits of a heavenly massage, muscular pain relief, or mind blowing pleasure.... the Magic Wand range of massagers offer it all!
Yes they are. Their vibrating massage heads are made from high quality body safe silicone.
Apart from feeling silky smooth against the skin, they're also hypo-allergenic, latex free, non-porous, and phthalates free.
For intimate pleasure, only use a water based personal lubricant. Try not to use a silicone based lubricant as it may damage the finish of the massage head and buttons.
For a relaxing massage, a sensitive skin moisturizing lotion is ideal. The use of butters, oils and certain lotions may damage the finish of the product.
Yes it has. There were major updates to the packaging design and logo in the first quarter of 2019. Minor updates were made in the first quarter of 2022, and again in 2023.
Other retailers may still show the older packaging design and product logo in their product pictures. This is due to them selling previous version old stock. Our stock is fresh and brand new direct from the manufacturer and distributor.